USEFUL INFORMATION

Introduction to AIDE
The Association of International Development & Exchange (AIDE) is an educational travel company devoted to expanding the horizons of people of all ages through experiencing another culture. Based in Austin, Texas, AIDE was launched by Alliance Abroad Group (AAG) CEO Victoria Lynden in 2007 to serve as a sister not for profit organization of AAG to house all of AAG’s programs outside the United States. AIDE has the mission of creating and advocating cultural exchange experiences that link people of the U.S. and other nations in order to construct "global bridges" to foster cultural enrichment, community development and global dialogue through international work and volunteer programs. We hope that with AIDE, we may be able to reach more people, including those who might otherwise never have the chance to benefit from such opportunities.

With more than 16 years experience and through its affiliation with some of the world’s oldest and most respected language schools and experiential education programs, AAG serves as ideal model and platform from which to birth a new, innovate organization such as AIDE. AAG has helped thousands of people travel abroad, and we have high expectations and dreams for AIDE to reach above and beyond the programs AAG has traditionally operated. AIDE provides interesting customized programs to students, young adults, professionals, career breakers, retirees and everyone in-between to work, teach or volunteer in many countries across the world. AIDE prides itself in being able to offer program flexibility, support, quality placements, an easy application process and affordable prices.
AIDE encourages parents and family member involvement in loved ones’ programs. We are happy to answer any questions that may arise, and have dedicated a section of our website just to parents at: http://www.aideabroad.org. Parents are welcome to contact AIDE at any time with questions and concerns.

How our programs operate
Programs that take place outside of the USA are generally operated by local partners based in those countries with whom we have developed relationships over the years. These people understand the local conditions in a way no outsider could, and they are very experienced when it comes up to working with people from other countries. We choose our partners carefully, and we develop clear guidelines of what we and our clients expect from them.

The In-Country Coordinator, which is what we call our overseas partners in the country in which you will be living, is your immediate resource for any issues you may encounter. These include:

* Accommodation difficulties
* Transportation challenges
* Working difficulties
* Culture shock
* Language/Cultural issues

The In-Country Coordinator is the person who sets up your work/volunteer placement and arranges the accommodations. They are in the best position to help you sort out any difficulties with these issues.

Contact with AIDE while overseas
While you should generally turn first to your In-Country Coordinator for assistance, if you have any serious issues, or if the In-Country Coordinator cannot resolve your concerns to your satisfaction, it is important that you contact AIDE to let us know of your concerns before an issue turns into a problem. We are your advocate with the partner office, and if there is a dispute, we can often help resolve it. This is particularly true if you feel that you have not received services that were promised to you. If we do not have documentation from you about what is missing or is wrong, we cannot take action.
We want to hear from you during your stay! We require that all participants check in with us within 48 hours of arrival. That can be done via email, phone, also through our website at the following address – http//: www.aideusa.org - but we also want to hear from you throughout the program. We love receiving mass emails and photographs of your travels.

Upon your completion of the program, we ask that you fill out an evaluation form. Your feedback is greatly appreciated and helps ensure a high level of placements for future participants. You will be sent an evaluation form, or may fill one out from our website.

Preparing for Your Program

Helpful links to Visa Information:
Australia
Argentina
Chile
China
Costa Rica
Ecuador
England
Guatemala
Peru
Spain
Thailand

Host Family
The majority of your time abroad will be spent living with a host family. Host families offer an excellent insight into a country’s culture, and are most often thought of as the best part of a participant’s trip. When you first enter your new home it is likely that you and the members of your family will feel awkward. Your family will be wondering how they can make you feel comfortable, and you may feel like a guest and wait until what you need is offered to you. These thoughts and feelings are normal; give yourself a couple of days to adjust. Your host family will be excited to host you and share their culture with you, while learning about you at the same time.

Most of the host families for our programs come from middle class socioeconomic backgrounds. Our In-Country Partner has screened all host families. There should be no problems. However, if problems do arise the first solution is always to communicate with the family. If problems persist please contact your In-Country Coordinator and the Outbound Program Coordinator at AIDE. We will do everything we can to help! If the problem persists and cannot be resolved, we will do our best to find you another host family

Your Host Family’s “Culture Shock”
It is possible for some families to experience a form of “culture shock” too. No one usually gives much consideration to the way we do things. Each person assumes that the way of life they have is “natural” or “right.” Both you and your host family may feel your particular lifestyle is better or more “right.” You may each feel defensive or protective and it is important that you recognize and appreciate the differences. Acknowledging that the other’s way of doing things is not necessarily “wrong,” just “different,” is important. Remember sharing cultures is one of the primary reasons that you have chosen to come together in the first place.